Digital agency for bodyshops and accident repair centres

The UK body repair market was predicted to be worth over £9bn in 2024, and it is served by far fewer businesses than it used to be: bodyshop numbers fell 20% from 3,950 in 2008 to 3,162 in 2018 and consolidation has continued since. Volumes are volatile, with 44% of bodyshops reporting lower repair volumes in September 2025 than a year earlier. ADAS calibration, EV structural repair and parts inflation have made every job more complex and more expensive to get wrong.

Insurer-approved work fills the shop and squeezes it. Rates are set by the work provider, the customer belongs to the insurer and the shop's own name never reaches them. Retail work is the other half of the business: private repairs for people who would rather not claim, SMART repairs, alloy refurbishment, wraps, PPF, classic and prestige paint. Those customers search Google, look at Instagram and want a price from a photo without driving in. Most bodyshop websites give them a phone number and a stock image.

We build sites around the retail journey. A photo estimate form that takes the reg, three images and a description and lands in the estimator's inbox or your BMS. Service pages for each retail line that rank locally. A capability section that explains ADAS recalibration and EV repair in plain terms, because customers and fleet managers are now asking. Reviews from Google pulled onto the page. A status update tool so the customer is not ringing the front desk every day for a job that is waiting on paint.

We know the back office you run on: Audatex and Glass's for estimating, a bodyshop management system, CAPS, insurer portals. We connect the customer-facing side to those where the systems allow it, rather than adding another inbox. Recruitment matters here too; panel and paint technicians are scarce, and a careers page that shows the shop and the kit is the cheapest hire you will make.